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The Importance of Performing a Digital Audit for Your Website and Social Platforms

June 26, 2023

In today’s fast-paced digital age, maintaining a strong online presence is vital for businesses of all sizes. Your pharmacy’s website and social platforms are often the first point of contact potential patients and providers have with you. But are these platforms effectively representing your pharmacy and attracting your target audience? That’s where the importance of performing a digital audit for your website and social platforms comes in.

A digital audit is a comprehensive review of your digital strategies, encompassing your website, social media profiles, SEO tactics, email marketing, and more. It provides you with a clear understanding of what’s working, what’s not, and what could be improved to enhance your online presence and boost performance.

Graphic introducing the benefits of performing a digital audit with a blue digital background.
A digital audit is a powerful practice that greatly enhances the way your brand appears online.

Why is a Digital Audit Important?

  • Identifying Weaknesses and Strengths: A digital audit uncovers the strengths and weaknesses of your current digital strategies. Are there broken links on your website? Is your social media engagement low? The audit provides insights into these areas, enabling you to take corrective action.
  • Optimizing User Experience (UX): User experience is a critical factor in both website and social media performance. A digital audit can reveal elements that may be hindering a seamless user experience, like slow loading times or complicated navigation.
  • Evaluating SEO Performance: SEO plays a vital role in your website’s visibility. An audit can assess your SEO performance, identify any issues that might be affecting your ranking, and suggest improvements.
  • Benchmarking Against Competitors: Understanding what your competitors are doing online can help you make strategic decisions about your own digital presence. A digital audit can include a competitive analysis to identify gaps in your own strategies and opportunities for growth.
  • Understanding Your Audience: An audit can reveal valuable information about your audience’s behavior, preferences, and interactions with your brand. This data can inform future marketing strategies and help tailor your content to better meet their needs.


Graphic introducing the steps for how to perform a digital audit with a navy blue digital background.
Reacquaint yourself with your online presence by following these 4 steps!

How to Conduct a Digital Audit

While the specifics may vary depending on your business needs, a digital audit typically includes the following steps:

1. Inventory of Your Digital Assets: List all your digital assets, including your website, social media accounts, blogs, online ads, and any other digital touchpoints.

2. Evaluation of Digital Assets: Analyze the performance of each asset. Look at metrics such as website traffic, bounce rates, social media engagement, and SEO ranking.

3. Competitive Analysis: Review the digital presence of your competitors to identify what they are doing well and areas where you can improve or differentiate.

4. Action Plan: Based on the insights gathered, develop an action plan. Prioritize the most critical areas that need improvement and outline steps to address them.


In conclusion, a digital audit is a crucial exercise for any pharmacy striving to improve its online presence and performance. It offers a roadmap for improving your digital strategy, ensuring that your website and social platforms are effectively engaging your target audience and driving growth.

In an ever-evolving digital landscape, regular audits ensure that your strategies remain relevant, impactful, and aligned with your business objectives. So, don’t let your digital strategies gather virtual dust – keep them dynamic and productive with routine digital audits.


Don’t Know Where to Start?

  1. Perform a more thorough review using our free download.
  2. Need more? Order a Digital Analysis from our experienced team.
    • Note: If you decide to order a website package within 30 days of your digital analysis purchase, the fee will be applied to your order.
  3. Already know you need help? Schedule a meeting to discuss and receive a proposal for your updated online presence!


Thanks for reading!

Interested in learning more about how to better market your pharmacy? Check out BEST PHARMACY WEBSITE DESIGNS or 2023 HEALTH AWARENESS HOLIDAYS AND OBSERVANCES CALENDAR


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Storey Marketing's pharmacy marketing services overview.
Storey Marketing offers quality pharmacy marketing services in both digital and print options. With 30 years of experience under our belts, we understand the unique needs of compounding and independent pharmacies.


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